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Just the facts...



Can I buy 6 different flavours of cupcake in one box of 6?

A

Unfortunately we can only offer single flavours in a box of 6. All of our cupcakes are made fresh to order and the minimum quantity we can bake at a time is 6. You can, however, buy 2 flavours for a box of 12, or 4 flavours for a box of 24, etc.

Q

Can I request bespoke cupcakes, or choose the colour of the cases?

A

Absolutely! You can certainly choose the colour of the cases when ordering a box of cupcakes at no extra charge.

If you would like a bespoke decoration please contact us for a quote.

Q

How much notice do you need for a celebration cake?

A

The short answer is as much as possible! Sometimes we will be able to provide a cake with just a couple of days notice, sometimes not if we already have other client orders booked. We will always do our best though so please do get in touch.

Q

Do you require a deposit?

A

We ask for a 20% or £5 deposit, (whichever is higher) in order to confirm your order. The balance is due two weeks before if the order is under £50 and four weeks if it is over. If you have placed a last minute order the balance is due immediately to confirm the order.

Q

Will I get my deposit back if I cancel?

A

Unfortunately not. We take on limited clients at any one time to ensure you get our best work. If you cancel your order, we will likely have already incurred costs for ingredients and supplies and may also have turned down other customers - the deposit is there simply to cover these costs.

Q

How are your prices worked out?

A

Please see our Pricing page for full details on how our prices are calculated, or have a look at our collections: West End Cupcakes, Broadway Cakes and Hollywood Cakes.

Q

Can you cater for allergies?

A

Our cakes are not free of allergens as standard, but we will absolutely do our best to accommodate you if you provide us with details when requesting a quote. As standard though, our cakes contain wheat, dairy and eggs. We don't use nuts in our recipes, but unfortunately cannot guarantee that other ingredients have not been exposed to nuts in production.

Q

How do I place an order?

A

Either drop us an email, or even better use our simple Contact Form

Q

Are your cakes ever bought in or factory made? Do you use artificial preservatives?

Absolutely not! All of our cakes are handmade from scratch, from our own recipes, in a home kitchen with a home mixer. We source local and organic ingredients wherever possible and never add in artificial preservatives. Our cakes will keep well if stored correctly and most can be portioned and frozen too.

Q

A

How can I be sure home made products are safe to eat?

Q

A

Rest assured that home based bakers are subject to the same rules and regulations as all other catering facilities.

Baking Whoopie is registered with the Environmental Health Agency and we are extremely proud to have been awarded 5 stars at all of our Health and Safety inspections.

If I don't want an organic cake, can I get a cheaper quote?

A

We pride ourselves on making our cakes as delicious as possible and believe the best cakes come from the best ingredients. Our recipes have taken a long time to perfect, so we don't ever alter them in order to ensure the best and most consistent results. We promise all our ingredients are chosen for a reason!

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