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Just the facts...



Can I buy 6 different flavours of cupcake in one box of 6?

A

Unfortunately we can only offer single flavours in a box of 6. All of our cupcakes are made fresh to order and the minimum quantity we can bake at a time is 6. You can, however, buy 2 flavours for a box of 12, or 4 flavours for a box of 24, etc.

Q

Can I request bespoke cupcakes, or choose the colour of the cases?

A

Absolutely! You can certainly choose the colour of the cases when ordering a box of cupcakes at no extra charge.

If you would like a bespoke decoration please contact us for a quote.

Q

How much notice do you need for a celebration cake?

A

The short answer is as much as possible! Sometimes we will be able to provide a cake with just a couple of days notice, sometimes not if we already have other client orders booked. We will always do our best though so please do get in touch!

Q

Do you require a deposit?

A

We ask for a 20% or £5 deposit, (whichever is higher) in order to confirm your order. The balance is due two weeks before if the order is under £50 and four weeks if it is over. If you have placed a last minute order the balance is due immediately to confirm the order.

Q

Will I get my deposit back if I cancel?

A

Unfortunately not. We take on limited clients at any one time to ensure you get our best work. If you cancel your order, we will likely have already incurred costs for ingredients and supplies and may also have turned down other customers - the deposit is there simply to cover these costs.

Q

How are your prices worked out?

A

We provide specific quotes for all of our bespoke cakes based on the same pricing model as our Whoopie Collections. Every cake is costed according to price of ingredients, sundry costs such as boards, boxes, and ribbon, overheads, (such as electricity, water, etc) and finally labour. The more complex the decoration, the more expensive the cake becomes. Some cakes may take only a few hours to make, whilst others will take days. The Pride and Prejudice cake in our Hollywood Collection takes around four full days to make and this is reflected in the price.

As a guide, a 6 inch round Vanilla Cake with Buttercream and Strawberry and Champagne Conserve will start at £49 - this is for a plain ganache and sugarpaste covered cake with no decoration, boxed and on a display board.

Q

Can you cater for allergies?

A

Our cakes are not free of allergens as standard, but we will absolutely do our best to accomodate you if you provide us with details when requesting a quote. As standard though, our cakes contain wheat, dairy and eggs. We don't use nuts in our recipes, but unfortunately cannot guarantee that other ingredients have not been exposed to nuts in production.

Q

How do I place an order?

A

Either drop us an email, or even better use our simple Contact Form!

Q

Are your cakes ever bought in or factory made? Do you use preservatives?

Absolutely not! All of our cakes are handmade from scratch from organic ingredients wherever possible. We work from a home kitchen and a home mixer! It takes longer, but it tastes so much better...

Q

A

How can I be sure home made products are safe to eat?

Q

A

Rest assured that home based bakers are subject to the same rules and regulations as all other catering facilities.

Baking Whoopie is registered with the Environmental Health Agency and we are extremely proud to have been awarded 5 stars at all of our Health and Safety inspections.